Complaints about Private Health and Pharmaceuticals in the UAE

The healthcare system in the United Arab Emirates (UAE) is efficient with modern technology and pharmaceutical tools. The medical professionals working in private hospitals have extended their services to the residents and visitors. However, it has grown the demand for different medicines and pharmaceutical products.

Though medical facilities have been advanced in the UAE, there are seen problems with the private healthcare centers and pharmaceutical companies as well. In many cases, medical negligence has been reported. The treatment has been substandard or the medications were faulty. Several lawyers have filed legal complaints of medical malpractice for their clients. People require compensation for the mistreatment at the hospitals provided by medical professionals.

The healthcare standards are strictly followed as per the rules and regulations of the UAE laws. The quality of pharmaceuticals is ensured at all times. However, under a few laws, these companies and medical services can be provided to the residents and visitors in the UAE:

• Federal Law No. 4 of 2016 on Medical Liability.
• Federal Law No. 8 of 2019 on Medical Products, Pharmacy Profession, and Pharmaceutical Institutions.
• Federal Law No. 5 of 1984 on Practicing Pharmacy and Pharmaceutical Institutions.
• Federal Law No. 14 of 2014 on the Control of Communicable Diseases.

If doctors and pharmaceutical companies do not follow the laws and still operate in the UAE, they will face legal and financial penalties. Moreover, the patients can make complaints about medical malpractice they have gone through and get compensation for their loss.

The UAE has the best healthcare standards as they are maintained as per international standards. Despite the fact, medical malpractices are common in the region. Citizens have complained about misdiagnosis, delayed medical treatments that resulted from earlier misdiagnosis, and medical negligence by staff throughout the treatment.

Further, these complaints have taken a financial toll on the patients, who have felt overburdened with the medical bills with minimal transparency in the transactions. Other than these issues, the physical conditions of the hospitals may not have been maintained as per the health standards. However, sometimes, the doctors do not obtain consent from the patient before they begin the treatment.

These legal professionals must be qualified and experienced to deal with cases with medical professionals and hospital staff. For example, Ask The Law – Al Shaiba Advocates and Legal Consultants,

The pharmaceutical companies are responsible for providing medication that the doctor prescribes. Often, the medicines are unavailable so they are switched with the available ones. In such cases, the quality of medicines is not maintained and so the health of the patient may deteriorate further.

Moreover, there are complaints from consumers that pharmaceutical companies sell expired medicines or instruct incorrect dosages. Some people in the UAE complain that the particular pharmaceutical is operational illegally and so their licenses shall be revoked.

These issues put a big question mark on the UAE healthcare system where public health is threatened. Therefore, the healthcare authorities in the UAE have strict mechanisms to report complaints against pharmaceutical companies.

As a resident of the UAE, you can make a complaint against the mistreatment in the healthcare sector, especially if your treatment has gone wrong. The following steps shall be taken for legal complaints:

The UAE’s healthcare sector has maintained international healthcare standards. Several authorities are responsible for monitoring the healthcare services across the UAE. The nationwide authority is known as the Ministry of Health and Prevention (MOHAP) where everyone can make a complaint. However, emirates have their health authorities, too.

The lawyers can be helpful when you want to ensure better legal services and compensation in your case.

The documents shall be filed, including the medical records and test results. Other than these documents, the prescriptions from doctors should also be recorded as evidence for the medical compensation. Moreover, the medical bills with receipts shall be presented to get better compensation. Besides all these documents, communication with the healthcare provider and photographs (if taken) shall be considered as evidence. The attorneys can help you with presenting the information in the best manner.

The UAE government has taken a great step towards digital transformation where every sector has online portals to handle complaints and queries of their users. Complaints for medical negligence can be lodged online through the authorities’ official websites. It allows the users to track and record their cases on the portal, ensuring transparency throughout the case. The authorities will take legal action against the medical malpractice in the UAE.

The patients can also report to the pharmaceutical companies if the products they received were expired or were given with the wrong dosage. The lawyers in Dubai can be a great help when filing a case against medical professionals. The legal penalty could include; revoking of the license, heavy fines, and maybe imprisonment if criminal charges in the case.

The UAE government ensures the safety of the residents and expatriates in whatever they can. Considering the healthcare sector of the UAE, some laws regulate the operations in the healthcare industry and also provide justice against medical malpractice in the UAE:

Under this law, medical professionals and pharmaceutical companies are held accountable for medical negligence.

The law allows pharmaceuticals to operate in the UAE.

Consumer rights are protected, especially when they buy medical products.

These laws ensure international healthcare standards. However, anyone violating these standards will be held accountable for their actions. Therefore, you must hire qualified attorneys in Dubai to help you with your legal matter related to medical negligence in the UAE.

• Legal Support is not a big deal in the UAE. There are several quality law firms and trusted advocates who are experienced and competent to serve individuals and companies. If someone has to face the charges or is seeking legal support, then our law firm, Ask The Law Al Shaiba Advocates and Legal Consultants, is one of the top UAE law firms.

For More Information about: Health Care Lawyers in Dubai